Panduit Panduit Panduit UPI
Customer Service
We are delighted to help you!

Customer Service and Systems Technical Support

Call Customer Service: 800-777-3300 or 708-532-1800. 

Email Customer Service: tp-csdept@panduit.com

Email Technical Support: techsupport@panduit.com

Technical Support for only Physical Infrastructure Management Products located here.

Click here for contact information for our many global Panduit locations.

Where to buy? Please click here Locate a Panduit Distributor

Customer Service
When you look beyond a company's products, what do you find? The real heart and soul of what drives it. It is no wonder then, that beyond our high quality products, lies a dedication to our distributors and the determination to help them become even more successful.

Take Panduit's Centralized Customer Service, for instance. You receive:
• Immediate, personal response from certified customer service representatives
• No recorded messages
• Knowledgeable assistance 11½ hours a day
• "One Call Does It All" service on order and shipment tracking, stock checks, competitive cross-references, claims assistance, literature and samples
• Request product samples
Central warehousing which provides the ability of one shipment and one invoice per order
• Industry leading shipping performance (98% of A and B parts ship complete in 1st shipment in 2 days or less) and personalized distribution "Report Cards" to measure it
• Complete dock-to-stock order processing
• EDI/VMI assistance
• World Class Performance with error rates below 50 ppm (that's less than 5 errors out of 100,000 line items) and striving for zero

We go out of our way to make sure our distributors receive the best service available. As a result, Panduit Distributors are the best in the industry... and we are going to extraordinary measures just so it stays that way!

To put these advanced service benefits to work for you, chose the contact method that is omst most convenient for you.

Call Customer Service at: 800-777-3300 or 708-532-1800

Email for Customer Service: tp-csdept@panduit.com

Email for Technical Support: tp-techsupport@panduit.com

Frequently Asked Questions

Technical Support for only Physical Infrastructure Management Products

Feedback

Panduit World Headquarters
18900 Panduit Drive
Tinley Park, IL 60487

                 

You can request product samples or copies of printed catalogs directly from Customer Service.
You can also save paper and view the complete catalogs online by clicking on your desired catalog below:

Click here to view the Full Line Electrical Products Catalog
Electrical Solutions Catalog (English)

Electrical Solutions Catalog (German)

Click here to view the Full Line Network Products Catalog
Network Solutions Catalog (English)

Network Solutions Catalog (Russian)