Understanding the Panduit Certification PlusSM System Warranty
Benefits of the Certification Plus System Warranty for End Users
The Certification Plus System Warranty is a 15, 20 or 25-year standards-based, performance warranty covering Panduit-branded copper and fiber connectivity hardware, and Panduit-branded cable or approved manufacturer’s cable, used in structured cabling systems that meet program requirements[1]. In the event the registered link and/or channel fails to perform per the referenced Commercial Building Telecommunications Cabling Standards, Panduit will repair and/or replace the relevant Panduit product free of charge, provided all program requirements are met.
End users are issued a Certification Plus System Warranty directly and are afforded a single-point of contact at Panduit to handle questions and issues as they arise. In addition, the program is flexible, allowing eligible adds, moves and changes to be submitted for registration either at the time of completion or at a later date, when the changes have accumulated.
Eligible installations that meet program requirements are warranted as follows:
- That each registered link and/or channel will meet or exceed the performance requirements of the designated link and/or channel classification defined in the Commercial Building Telecommunications Cabling Standards listed on the warranty certificate.
- That each registered link and/or channel will support all current and all future network applications designed to run on the designated link and/or channel classification defined in the Commercial Building Telecommunications Cabling Standards listed on the warranty certificate.
- That all connectivity hardware and cable used in the structured cabling system will be free of defects in material and workmanship under normal handling and use.
Installer Requirements
Certification Plus System Warranties are only available when installed by a Panduit ONESM Partner accredited with the Deploy competency as of the date of installation. Such Partners must meet various criteria imposed by Panduit to achieve such status, including maintaining minimum levels of trained technicians and sales staff, and having a RCDD[2] or Panduit-approved equivalent on staff. Please note that the Certification Plus System Warranty does not cover issues related to improper installation.
Issuing the Warranty Certificate
Once the structured cabling system has been installed, registered, and validated by Panduit, a Certification Plus System Warranty Certificate will be issued to the end user, providing them with confidence and security in their newly installed Panduit structured cabling system.
[1] For additional details about the Certification Plus System Warranty program visit https://www.panduit.com/content/panduit/en/legal-information/Certification-Plus-System-Warranty.html
[2] The Registered Communications Distribution Designer (RCDD) certification offered by Building Industry Consulting Service International (BICSI)
Panduit Certification PlusSM System Warranty – Helpful Links
Certification Plus SM Warranty Guide
Certification Plus SM Warranty certificate (sample)